FAQ
What is a digital twin?
Strictly speaking a digital twin is a virtual model designed to accurately reflect a physical object and/or process. Our Digital twin is a fully immersive capture of a building space (internally and/or externally) that allows users to visual search every aspect as if they were there including allowing for taking 99% accurate measurements of any surface or object. Digital twin is the foundation of building digitisation which will be the “new norm” for building management.
Do I need to be trained to use or be able to get immediate benefits from a Digital Twin?
No – a 5-minute familiarisation with the cloud accessible digitalised scan user friendly controls and from there it’s easy to use. Sharing and collaborating with others almost intuitive and is very roughly similar to using google maps/street view. Benefits are instant as all information can be shared and/or collaborate with immediately which removes the need for unnecessary site visits or confusion
How much does it cost to produce a Digital twin of my building?
Tara produce a rate card so clients can see exactly what they pay and we guarantee to beat any like for like quote. In addition to our clear pricing promise we upload the twin to clients own accounts so there are no ongoing hosting fees from us. Optional extras such as bespoke floorplans or data input do carry a fair charge if clients choose not to do this themselves.
How long does a Digital Twin Scan take? Do Tara need to separately survey the site first to ensure it is suitable?
The time it takes to do a scan depends on the size & complexity of the space or building. We ask all clients for as much information as possible on the building, space or project before a quotation is sent. And with reasonable information we can guesstimate the time with a small tolerance built in for delays/unknown factors.
We can capture anything, anywhere – on land, sea or air so It is not generally needed that a site survey is required prior to the actual scan unless the client specifically requests which we then conduct on a fixed rate based on the cost of travel, labour and time on site at a standard daily rate.
Will I be assured that the business or organisation gets what they expect?
By not requiring full payment upfront Tara have always aimed to satisfy or exceed our customers’ expectations. We supply a “what you see is what you get” digital twin of their spaces, buildings or complex with no caveats. On acceptance of quotation, based on technical information supplied by the client, Tara will require a 25% Mobilisation Deposit to arrange the site visit.
On completion of the scanning, depending on complexity our target is to provide an overview of the digital plan within 48 hours of leaving the site. Once approved, the full digital file will be transferred on receipt of the additional 75% payment.
I have several smaller units. Are your services available for multi-site units?
Our contract customers are serviced at a daily rate which includes hours on-site. We are happy to accommodate smaller scans where possible such that including travel time, we can still operate in the normal day period. We could potentially cover several units in close proximity to each other.
Our Process
We partner with our clients - this means we do a lot of listening first to consider what is right for you. We consult with you to understand you and your workplaces and then build the right solution for you. This involves the following stages:
Identify
We will review where you work and how you work; to include what standards you need to work to, what happens during your working environment, how you interact with the public and what type of services you provide. We will also review where you are now in terms of your current practices and how you are performing.
Design
We will design the right approach for you in terms of what service package will work in your specific situation. This will mean us providing you with proven digitalised methods that are commercially best for your environment;
Delivery
We are able to provide the correct digital services for you. We can deliver the right staff with the right skills and equipment that are orientated towards our best practice methods; and
Evaluate
Most of all; we’ll make sure this works. We will provide you with benchmarked results that proves your return on investment in terms of your buildings, staff, customers and all other visitors/users.